Custom Knives
Custom Handmade Knives Discover custom knives handcrafted with Western character at Bumpkin...
Custom Handmade Knives Discover custom knives handcrafted with Western character at Bumpkin...
We want you to be completely satisfied with your purchase from Bumpkin Ranchwear. If there is an issue with your order, please contact us and we will do our best to make it right.
We accept eligible returns and exchanges within 30 days of delivery.
To be eligible for a return, merchandise must be unused, unworn, unwashed, and returned in the same condition in which it was received, including any included accessories or components.
Bumpkin Ranchwear provides free return shipping for eligible returns initiated within 30 days of delivery.
To start a return or exchange, contact us at info@bumpkinranchwear.com. Please include your order number and the item you would like to return or exchange. We will provide return instructions and, when applicable, a prepaid return shipping label.
Please do not send merchandise back without first contacting us.
The following items are not eligible for return or exchange unless they arrive damaged, defective, or incorrect:
If you are unsure whether your item is eligible for return, please contact us at info@bumpkinranchwear.com.
Please inspect your order when it arrives.
If an item arrives damaged, defective, or incorrect, contact us at info@bumpkinranchwear.com and include your order number and a photo showing the issue.
We will review the issue and, when appropriate, arrange a replacement, exchange, or refund at no additional cost to you.
The 7% restocking fee does not apply to approved returns involving damaged, defective, or incorrect merchandise.
Once your return is received and inspected, we will notify you by email regarding the status of your refund.
If your return is approved, your refund will be issued to your original method of payment.
A 7% restocking fee will be deducted from the refund amount for standard customer-requested returns. The restocking fee does not apply to approved returns involving merchandise that arrived damaged, defective, or incorrect.
Original shipping charges paid by the customer, if applicable, are non-refundable unless the return is due to an error by Bumpkin Ranchwear or an item that arrived damaged, defective, or incorrect.
Please allow up to 10 business days after your refund is processed for the credit to appear on your original payment method. Processing times may vary depending on your bank or card issuer.
We offer free exchanges for eligible merchandise within 30 days of delivery.
Bumpkin Ranchwear will provide return shipping for eligible exchanges initiated within the 30-day return period.
If you would like to exchange an item, contact us at info@bumpkinranchwear.com with your order number and the item you would like to exchange.
Replacement availability may vary. If the requested replacement is unavailable, we will contact you to discuss available options.
Bumpkin Ranchwear pays return shipping for eligible returns and exchanges initiated within 30 days of delivery.
After your return request is approved, we will provide return instructions and, when applicable, a prepaid shipping label.
Customers should use the return shipping method provided by Bumpkin Ranchwear. Please retain your return tracking information until your return has been received and processed.
If you have received confirmation that your refund was processed but have not received the credit, please first check with your bank or credit card issuer. Financial institutions may require additional processing time before a refund appears on your account.
If more than 10 business days have passed since we confirmed that your refund was processed, please contact us at info@bumpkinranchwear.com.
If you have questions about a return, refund, exchange, or an issue with your order, please contact us:
Bumpkin Ranchwear
GCW Products, LLC
Email: info@bumpkinranchwear.com
